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Phone Etiquette

Skill-Based Volunteer Opportunities

Roadrunner Food Bank offers a variety of ongoing skill-based volunteer opportunities. The list below focuses on volunteers with excellent phone etiquette.

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EVENT VOLUNTEER
Location and Description: Albuquerque and Las Cruces. The Food Bank benefits from internal and community events every year. Periodically, these events need volunteers to help facilitate and run them. We’d love to have you join us! Special event volunteers are recruited on an as-needed basis.
Training: Dependent on task.
Time Commitment: Varies throughout the year.
Skills: Basic to advanced computer knowledge, ability to perform repetitive motions, excellent customer service, excellent phone etiquette.
Desirable Skills: Ability to be flexible in days and times needed, providing additional volunteer hours during the holiday season would be very helpful.
Volunteers Needed: 3-5

 

 

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SNAP OUTREACH PHONE HOTLINE VOLUNTEER
Location and Description: Albuquerque.  Volunteers for Supplemental Nutrition Assistance Program (SNAP) will be trained to provide information and application assistance on the Food Bank’s new SNAP Hotline. Help us as we seek to bridge the gap between available funding and those in need of assistance.
Training: 6 hours total (2 hour initial training, 4 hours Hotline shadowing)
Time Commitment: Minimum 4 hours per month.
Skills: Excellent customer service, basic computer knowledge, excellent phone etiquette, patience, great listening skills, desire to work directly with clients.
Desirable Skills: Fluent in Spanish.
Volunteers Needed: 10

 

 


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